Shipping policy

Shipping & Delivery Policy

Order Processing & Dispatch All orders are carefully verified and dispatched within 8 to 16 business days. Upon dispatch, you will receive a tracking number via email to monitor your shipment in real time.

Estimated Delivery Time

• DDP (Duties Paid) Orders: Delivered within 8 to 20 business days from dispatch.
• Self-Managed Customs Orders: Delivered within 8 to 20 business days from dispatch, subject to local customs clearance timelines.

Duties & Taxes — Fully Covered (DDP Shipping) We ship on a Delivered Duty Paid (DDP) basis by default. This means all import duties, customs fees, and applicable taxes are pre-paid and managed entirely by our shipping partner. You will face zero additional charges at the time of delivery — complete peace of mind, guaranteed.

💡 Save More — Opt for Self-Managed Customs Customers who prefer to independently handle import duties and taxes with their local customs authority may be eligible for a reduced product price from our vendor. By opting out of DDP coverage:

• The duties & tax handling cost is excluded from your order value
• Your product price may be lower
• You will be responsible for paying duties and taxes directly to your local customs office upon delivery
• Delivery remains within 8 to 20 business days

To activate this option, please contact us before placing your order.

Real-Time Order Tracking Once your order is dispatched, your tracking number will be shared immediately. Use it to track your package at any time through the carrier's website or our store's tracking page